Notification of Upcoming Planned Carrier Maintenance – Tuesday 27th September 2016

Change ID 376 Risk / Impact High Reason An upstream carrier is performing upgrades to part of their network Description / Impact Expected Please be advised that all UFB customers in the following regions will be affected by this outage. – Dunedin – Ashburton – Timaru – Invercargill – Queenstown Duration Services may be impacted …

Notification of Upcoming Planned Carrier Maintenance – Tuesday 20th September 2016

Change ID 373 Risk / Impact High Reason An upstream provider will be performing software upgrades to their Wellington Exchange Service Router Description / Impact Expected Please be advised that both HSNS and UFB customers in the following regions will be affected by this outage. – Nelson – Greymouth – Masterton – Kapiti Duration Data …

Intermittent Inbound call service

Currently we are experiencing intermittent inbound call service from one of our upstream providers Sorry for any inconvenience caused We will update as soon as we have more information

NZ International Rates Table Update

Change ID 350 Risk / Impact Low Reason Apply updates to international calling rates table Description / Impact Expected NOTIFICATION ONLY: The NZ international rates table will be updated and checked for consistency. Duration 30 min window (no impact to calling) Work Start Date / Time Thursday 7th of July 2016 at 22:00 (NZST) Thursday …