One way audio on some phone calls (Resolved)

Updated at: 14:05 pm 2018.2.14

Our vendor has now applied a fix and DTS is now closely monitoring the network.

Updated at: 13:23 pm 2018.2.14

Vendor is still investigating on the root cause of the fault. DTS engineers are also working with the vendor on restoring calls on an alternate path. No ETR.

Updated at: 12:34 pm 2018.2.14

Our vendor has their senior engineering team investigating and has this as a P1 fault. Next update at 1pm.

Updated at: 12:13 pm 2018.2.14

We are currently experiencing a problem with phone calls from one vendor. We are working with the vendor to resolve the issue.

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