Unplanned Outage on Chorus VDSL

Updated at: 3:45 pm 2017.08.03

Services are now restored. We are still investigating the root cause of the outage and a report will follow.
No further updates for this outage. Thank you for your patience.

Updated at: 3:15 pm 2017.08.03

A vendor has identified a fault on one of the links. Currently, our vendor is working on getting the service restored.

Updated at: 2:45 pm 2017.08.03

This is under investigation with the engineering team and our vendors to find the root cause. Next update in 30 minutes.

Dear Customers:

We are aware of problems with Chorus VDSL outage which is affecting many customers.

More updates to come, as they’re available.

Sorry for any inconvenience that may cause!

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