Updated at: 3:45 pm 2017.08.03
Services are now restored. We are still investigating the root cause of the outage and a report will follow.
No further updates for this outage. Thank you for your patience.
Updated at: 3:15 pm 2017.08.03
A vendor has identified a fault on one of the links. Currently, our vendor is working on getting the service restored.
Updated at: 2:45 pm 2017.08.03
This is under investigation with the engineering team and our vendors to find the root cause. Next update in 30 minutes.
We are aware of problems with Chorus VDSL outage which is affecting many customers.
More updates to come, as they’re available.
Sorry for any inconvenience that may cause!