A large fibre cut in the lower North Island (Resolved)

Updated at: 10:40 pm 2017.11.06

Fibre has now been repaired. DTS/vendors have added an extra alternative path.
Awaiting confirmation of fibre repair.


Updated at: 5:20 pm 2017.11.06

DTS and vendor engineers have now implemented changes to improve service.
Fibre repair still planned for 6pm


Updated at: 3:00 pm 2017.11.06

Fibre repair is scheduled for 6 pm tonight, time of repair completion is unknown.
DTS and vendors are still investigating alternative solutions in meantime.


Updated at: 11:58 am 2017.11.06

Currently working with the vendor to restore service to normal.
Also looking into traffic management to improve current service. No ETR


Updated at: 8:54 am 2017.11.06

Dear Customers:

Due to a large fibre cut in the lower North Island, some customers may experience loss/slow down/intermittent packet loss of some services.
Currently no ETR on the restore of the fibre.

More updates to come, as they’re available.

Sorry for any inconvenience that may cause!


Facebook Twitter Email