A better broadband experience for New Zealand businesses

DTS Christmas Embargo Period 2025-2026

Christmas Embargo Period 2025-2026

Hi
Everyone,

DTS’
official Christmas Embargo period is below, that will impact any new internet
and voice service provisioning over an approximate 3-week period.

Start
Date: Monday the 15th December 2025 8.00AM

End
Date: Monday the 12th January 2026 8.00AM

Any
new fibre builds or new phone systems builds and number porting can still be
ordered during the Christmas Embargo period, however progress will be halted
until after 12th of January 2026, so if you need us to provision any
internet or voice services urgently, please make sure you get in touch with your
DTS account manager (sales), or our support desk, prior to the Christmas
Embargo commencing to ensure you don’t miss the boat prior to going on holiday.

For
our Hosted PABX (voice) clients, if you can please make sure that any phone
system changes that your business may require over the Christmas break are
submitted to our voice team no later than 12.00pm on Wednesday the 17th
of December 2025 –
you can email support@dtsanz.com,
or call our support team on 0508 387 669 (option 2) to request these changes on
or before the day/time specified above.

We’ll
remain open over the Christmas break with reduced sales, technical and admin
staff available during that period, therefore if you need us for anything,
whether it be to lodge new orders or for technical support, we can be reached via
the following means:

Department

Phone Number

Email

Sales

0508 387 669 Option 1

sales@dtsanz.com

Support

0508 387 669 Option 2

support@dtsanz.com

Accounts & Administration

0508 387 669 Option 3

accounts@dtsanz.com

 

Thank
you for all of your continued support throughout 2025, it is greatly
appreciated!

The
DTS Team