Planned Outage

Change ID 1037 Risk / Impact High Reason Network Maintenance Description / Impact Expected Due to planned work, your service will experience a disruption during the outage window advised. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment. If your Service does not restore after …

Softswitch Maintenance

Change ID 1021 Risk / Impact Low Reason Software maintenance Description / Impact Expected Maintenance on the system software will be performed in the window provided. Duration There could be up to 3 breaks of up to 5-10 mins outage during the outage window. Work Start Date / Time Wednesday 10th of October 2018 at …

Upstream Provider Planned Outage

Change ID 1006 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. If your Service does not …

Upper Hutt Datacentre Electrical Upgrade

Change ID 999 Risk / Impact High Reason Improve resiliency and UPS capabilities Description / Impact Expected To improve the resiliency and redundancy of power supply in the Upper Hutt datacentre. While some parts of this work are being carried out, power will be provided by generator. We recommend that you not schedule any business-critical …

Upstream Provider Planned Outage

Change ID 978 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected "Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. If your Service does not …

Softswitch Maintenance

Change ID 964 Risk / Impact Low Reason Software maintenance Description / Impact Expected Maintenance on the system software will be performed in the window provided. Duration There could be up to 3 breaks of up to 5-10 mins outage during the outage window. Work Start Date / Time Wednesday 29th of August 2018 at …

Network Outage in the Ashburton area (Resolved)

Updated at: 08:36 am 2018.08.10 The fault has now been fixed and clear for 24 hours. A report will be sent out shortly. Sorry for any inconvenience that caused. Updated at: 19:05 pm 2018.08.08 The issue was localized by the vendor and temporary fix is in place. Services are restored. Please test your connection and reboot your …

Upstream Provider Planned Outage

Change ID 912 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. If your Service does not …

Upstream Provider Planned Outage

Change ID 911 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. If your Service does not …

Planned Network Maintenance

Change ID 899 Risk / Impact High Reason Core Router Maintenance. Description / Impact Expected An interruption to services will occur during this planned work window for 2x 15 minutes outages, totaling 30 minutes. This is to allow engineers to preform maintenance on the network. Duration Up to 30 minutes outage within window Work Start …