The Incident Report for this unplanned outage is ready, and being sent to those impacted. If you require a copy and haven’t received one please contact support@dtsanz.com, or your DTS Account Manager directly. Updated at Monday 4th of September 2023 at 13:16 (NZST) This Unplanned Event has now been resolved. […]
Change Control
236 posts
Change ID 3932 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 3828 Risk / Impact Low Reason Core Infrastructure Maintenance Description / Impact Expected Please be advised that we will be performing core infrastructure maintenance during the maintenance window. There is no impacted expected during the activity. No changes required by the customer post maintenance. If your Service experiences […]
Updated at Friday 30th of June 2023 at 15:00 (NZST) This Unplanned Event has now been resolved. Updated at Friday 30th of June 2023 at 14:41 (NZST) We’re currently investigating an issue affecting voice services, unknown ETA, apologies for any inconvenience. Updated at Friday 30th of June 2023 at 14:37 […]
Change ID 3783 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 3723 Risk / Impact Low Reason Server Upgrade Description / Impact Expected Please be advised that we will be performing voice platform maintenance on June 8th 2023 from 10:00pm to 11:00pm NZT. This is necessary for system upgrade and testing redundancy. There is no downtime expected during the […]
Change ID 3668 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 3649 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 3575 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 3574 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 3540 Risk / Impact Medium Reason VSP Server Migration Description / Impact Expected Dear Customer, As part of our continuous development, DTS has moved to a New VSP Softphone platform. Over the last few months, we have migrated All VSP customers to the new platform. The current versions […]
Change ID 3470 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]