Updated at Monday 15th of July 2024 at 16:26 (NZST) This Unplanned Event has now been resolved. Updated at Monday 15th of July 2024 at 15:01 (NZST) We are currently experiencing another upstream provider issue whereby it is taking a long time for outbound calls to connect (NZ only), and […]
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Updated at Monday 15th of July 2024 at 12:12 (NZST) This Unplanned Outbound Call Connect issue has now been resolved. Updated at Monday 15th of July 2024 at 11:47 (NZST) We are currently experiencing an upstream provider issue whereby it is taking a long time for outbound calls to connect […]
Change ID 4534 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 4495 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 4446 Risk / Impact Low Reason Upstream Vendor planned work Description / Impact Expected This is an information notification that one of our upstream vendors will be performing planned maintenance, which is part of routine upgrades to enhance the reliability and performance of our services. During this time, […]
Change ID 4442 Risk / Impact Medium Reason Required for System Stability Description / Impact Expected Please be advised that we will be performing an emergency voice server upgrade. We do apologize for any inconvenience caused. There should be no interruption expected but If you experience any calling issues please […]
Change ID 4416 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your service will experience a disruption during the outage window advised. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 4272 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your service will experience a disruption during the outage window advised. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 4230 Risk / Impact High Reason Planned Software Upgrade Description / Impact Expected We wish to advise the following Planned Outage from our upstream carrier in Australia, Work Start Date/Time: 23-01-2024 00:00:00 AEDT Work End Date/Time: 23-01-2024 06:00:00 AEDT Impact: Outage Description of Work: Planned Software Upgrade Note: […]
Change ID 4196 Risk / Impact High Reason Network Maintenance Description / Impact Expected As a part of the network maintenance schedule, planned firmware updates will be performed on the number of key infrastructure equipment. Most of the regular services will have only a minimal disruption due to the implemented […]
Change ID 4072 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 4070 Risk / Impact High Reason Emergency Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing […]