Change ID 5836 Risk / Impact Medium Reason Firewall Maintenance Description / Impact Expected DTS has been advised that the manufacturer of the VSP Softphone will be performing Firewall maintenance. During the maintenance period, VSP services will have periods of unavailability as various firewall components are replaced. Timeline Saturday, November […]
Yearly archives: 2025
17 posts
Christmas Embargo Period 2025-2026 Hi Everyone, DTS’ official Christmas Embargo period is below, that will impact any new internet and voice service provisioning over an approximate 3-week period. Start Date: Monday the 15th December 2025 8.00AM End Date: Monday the 12th January 2026 8.00AM Any new fibre builds or new […]
Change ID 5724 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 5655 Risk / Impact High Reason reason Description / Impact Expected description Duration duration Work Start Date / Time Thursday 31st of July 2025 at 08:28 (NZST)Thursday 31st of July 2025 at 06:28 (AEST) Work End Date / Time Friday 1st of August 2025 at 08:28 (NZST)Friday 1st […]
Change ID 5620 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Updated at Friday 6th of June 2025 at 12:33 (NZST) This Unplanned Event has now been resolved. Updated at Friday 6th of June 2025 at 12:33 (NZST) Faulty Chorus core network equipment has been replaced. Affected services started to recover from 12:10pm . If your service is still down, please […]
Change ID 5515 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Backhaul Protection – Ashburton Due to high demand in the region both from a customer and supplier perspective, DTS has, for many years, been operating a secure backhaul network throughout Ashburton, that allows us to provide highly available internet connectivity to our many customers there. DTS also offers an extensive […]
Change ID 5138 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 5086 Risk / Impact High Reason Re-Scheduled Network Maintenance by Provider Description / Impact Expected The planned work has been cancelled. ************************************Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the […]
Change ID 5087 Risk / Impact High Reason Re-Scheduled Network Maintenance by Provider Description / Impact Expected The planned work has been cancelled. ************************************Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the […]
Change ID 5084 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]