| Change ID | 5836 |
| Risk / Impact | Medium |
| Reason | Firewall Maintenance |
| Description / Impact Expected | DTS has been advised that the manufacturer of the VSP Softphone will be performing Firewall maintenance. During the maintenance period, VSP services will have periods of unavailability as various firewall components are replaced. Timeline Saturday, November 8th, 2025 – 05:59 PM NZT until 07:30 PM NZT In the event your service does not restore on completion of the planned event, please contact DTS to investigate further. We apologise for any inconvenience this may cause. |
| Duration | 2.5 hrs |
| Work Start Date / Time |
Saturday 8th of November 2025 at 17:59 (NZDT) Saturday 8th of November 2025 at 15:59 (AEDT) |
| Work End Date / Time |
Saturday 8th of November 2025 at 19:30 (NZDT) Saturday 8th of November 2025 at 17:30 (AEDT) |
