Change ID 3130 Risk / Impact Medium Reason Voice Platform Redundancy Maintenance Description / Impact Expected Please be advised that we will be performing voice platform maintenance on April 12th 2022 from 8:00pm to 10:00pm NZT. This is necessary for testing platform redundancy. There is no downtime expected during the […]
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Change ID 3121 Risk / Impact Medium Reason Voice Platform Redundancy Maintenance Description / Impact Expected Please be advised that we will be performing voice platform maintenance on April 5th 2022 from 8:00pm to 10:00pm NZT. This is necessary for testing platform redundancy. There is no downtime expected during the […]
Change ID 3112 Risk / Impact High Reason This will allow for the softphone service maintenance. Description / Impact Expected Softphone voice services will have up to a 5-hour outage during the maintenance window. DTS would like to apologize for the inconvenience caused by this planned maintenance. Duration There will […]
Change ID 3115 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Updated at Tuesday 22nd of March 2022 at 11:36 (NZDT) All services now restored. Updated at Tuesday 22nd of March 2022 at 11:35 (NZDT) Update: All services now restored. Updated at Tuesday 22nd of March 2022 at 11:23 (NZDT) Update: DTS network issues restored. Working with upstream provider on separate […]
Change ID 3103 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 3067 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected The planned work has been cancelled. ************************************Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned […]
Updated at Tuesday 15th of February 2022 at 09:43 (NZDT) This Unplanned Event has now been resolved. An incident report will be provided, when we have the report from our Upstream Provider. Updated at Tuesday 15th of February 2022 at 09:14 (NZDT) Upstream provider confirmed problem on their network. This […]
Change ID 3057 Risk / Impact High Reason This will allow for the software maintenance. Description / Impact Expected Softphone voice services will have up to a 1-hour outage during the maintenance window. DTS would like to apologize for the inconvenience caused by this planned maintenance. Duration 1 hour Work […]
Change ID 3050 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 3043 Risk / Impact High Reason This will allow for the softphone service maintenance. Description / Impact Expected The planned work has been updated. It was originally planned for Wednesday 26th of January 2022 at 23:00 (NZDT) to Thursday 27th of January 2022 at 04:00 (NZDT). The planned […]
Change ID 3038 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]