|Risk / Impact||Medium|
|Reason||VSP Migration Batch 3|
|Description / Impact Expected||Dear customer,
As part of our continuous development DTS is moving to a new VSP Softphone platform. Over the last few months we have completed a lot of work in getting ready for migrating customers to the new platform.
You are being contacted as now we need to move your services to our new platform. This migration will be coordinated with the voice team and should be fairly non-invasive.
After the migration, You may need to re-login again the VSP Softphone Account to connect to the new platform
The migration will take place on January 16, 2023 at 11 pm NZ time
We sincerely apologize for any inconvenience caused by this.
|Work Start Date / Time||
Monday 16th of January 2023 at 23:00 (NZDT)
Monday 16th of January 2023 at 21:00 (AEDT)
|Work End Date / Time||
Monday 16th of January 2023 at 23:30 (NZDT)
Monday 16th of January 2023 at 21:30 (AEDT)