| Change ID | 5024 |
| Risk / Impact | High |
| Reason | VSP Platform – Major Network Upgrades |
| Description / Impact Expected | DTS has been advised that the manufacturer of the VSP Softphone Platform will be performing major network maintenance & upgrade. Timeline 1. Saturday, January 25th, 2025 – 04:00 PM NZT until 07:00 PM NZT 2. Sunday, January 26th, 2025 – 04:00 PM NZT until 07:00 PM NZT In the event your service does not restore on completion of the planned event, please contact DTS to investigate further. We apologise for any inconvenience this may cause. |
| Duration | 3 hours |
| Work Start Date / Time |
Sunday 26th of January 2025 at 16:00 (NZDT) Sunday 26th of January 2025 at 14:00 (AEDT) |
| Work End Date / Time |
Sunday 26th of January 2025 at 19:00 (NZDT) Sunday 26th of January 2025 at 17:00 (AEDT) |
