A better broadband experience for New Zealand businesses

Unplanned outage in Central Wellington (Resolved)

Updated at 08:39 am 2018.11.02

This Unplanned Event has now been resolved. All services should have seen restoration as of 04:00 2/11/18


Updated at 03:28 pm 2018.11.01

Latest update from the vendor.
All new fibre cables in place and splicing has begun.
Still on schedule for all fibre splicing work to be completed by mid-morning – Friday 2nd November


Updated at 12:11 pm 2018.11.01

Latest update from the vendor.
Following incident impact assessment four seperate fibre cables are affected.
The Road has been cleared of the downed cables.
New fibre cables are being lifted into place
Splicing is expected to be able to be started around 13:00 today
Current estimate for full restoration of services by mid-morning tomorrow – Friday 2nd November


Updated at 10:41 am 2018.11.01

Our vendor has notified that preparations are being made for splicing operations to start around midday


Updated at 09:22 am 2018.11.01

There is currently an fibre break in central Wellington. Our vendors have provided an ETR of late this afternoon. Next update after 10:30 a.m.