| Change ID | 2442 |
| Risk / Impact | High |
| Reason | software upgrades on core infrastructure |
| Description / Impact Expected | As a part of a routine roadmap of upgrades of the DTS network infrastructure, we will be performing software updates on the multiple core network switches and routers during the week 13 March – 21 March. On this week, the scheduled works will take place outside of normal business hours, between midnight and 6am. Most of the Services will experience a disruption on the one night only during the maintenance week. If it’s critical for your Internet Services to be running on any particular night during the maintenance week, please let us know as soon as possible. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. If your Service does not restore after the aforementioned reset, please contact DTS to investigate further. We apologise for any inconvenience this may cause. |
| Duration | working window is 12am-6am every night during maintenance week |
| Work Start Date / Time |
Saturday 13th of March 2021 at 00:00 (NZDT) Friday 12th of March 2021 at 22:00 (AEDT) |
| Work End Date / Time |
Sunday 21st of March 2021 at 06:00 (NZDT) Sunday 21st of March 2021 at 04:00 (AEDT) |
