Change Control

Change ID 3447 Risk / Impact High Reason Relocate service termination point to new chassis Description / Impact Expected DTS will perform maintenance with an up stream provider . There will be loss of connectivity to your service while DTS maintenance is underway. Kindly perform a reboot of the router […]

Change ID 3369 Risk / Impact High Reason Network Maintenance Description / Impact Expected Due to emergency planned work, your Service may experience a disruption during the outage window advised. This will affect the DTS Portal and email. Voice service will be on redundancy. In the event your Service does […]

Change ID 3368 Risk / Impact High Reason Network Maintenance Description / Impact Expected Due to emergency planned work, your Service may experience a disruption during the outage window advised. This will affect the DTS Portal and email. Voice service will be on redundancy. In the event your Service does […]

Change ID 3364 Risk / Impact High Reason Emergency Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing […]

Change ID 3328 Risk / Impact High Reason Voice Servers Upgrade Description / Impact Expected Please be advised that we will be performing voice server maintenance on September 25th to 26th, from 10 pm to 12am NZT. We do apologize for any inconvenience caused. If you experience any calling issues […]

Change ID 3312 Risk / Impact High Reason Emergency Planned Work Description / Impact Expected We will be performing emergency planned work on the voice platform to upgrade server resources. We do apologise for any inconvenience caused. If you experience any calling issues following this change please call our voice […]

Change ID 3296 Risk / Impact High Reason Emergency Planned Work Description / Impact Expected We will be performing emergency planned work on the voice platform to clear an error on the system. We do apologise for any inconvenience caused. If you experience any calling issues following this change please […]

Change ID 3295 Risk / Impact High Reason Emergency Planned Work Description / Impact Expected We will be performing emergency planned work on the voice platform to clear an error on the system. We do apologise for any inconvenience caused. If you experience any calling issues following this change please […]

Change ID 3272 Risk / Impact Medium Reason Voice Platform Redundancy Maintenance Description / Impact Expected Dear customer, As part of our continuous development DTS is moving to a new voice platform. Over the last few months we have completed a lot of work in getting ready for migrating customers […]

Change ID 3240 Risk / Impact Medium Reason Voice Platform Redundancy Maintenance Description / Impact Expected Please be advised that we will be performing voice platform maintenance on July 19th 2022 from 8:00pm to 10:00pm NZT. This is necessary for system changes and testing platform redundancy. There is no downtime […]

Change ID 3226 Risk / Impact Medium Reason Voice Platform Redundancy Maintenance Description / Impact Expected Please be advised that we will be performing voice platform maintenance on July 12th 2022 from 8:00pm to 10:00pm NZT. This is necessary for system changes and testing platform redundancy. There is no downtime […]

Change ID 3221 Risk / Impact Medium Reason Voice Platform Redundancy Maintenance Description / Impact Expected Please be advised that we will be performing voice platform maintenance on July 12th 2022 from 8:00pm to 10:00pm NZT. This is necessary for system changes and testing platform redundancy. There is no downtime […]