Upstream Provider Planned Outage

Change ID 516 Risk / Impact High Reason Software upgrade by provider. Description / Impact Expected Due to planned work, your service will experience a disruption during the outage window advised. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment. If your service does not …

Unplanned Outage on Chorus VDSL

Updated at: 3:45 pm 2017.08.03 Services are now restored. We are still investigating the root cause of the outage and a report will follow. No further updates for this outage. Thank you for your patience. Updated at: 3:15 pm 2017.08.03 A vendor has identified a fault on one of the links. Currently, our vendor is …

Planned Outage by Upstream Provider

Change ID 512 Risk / Impact High Reason Provider will be migrating services to higher capacity equipment. Description / Impact Expected One of our up stream providers will be performing maintenance during this window. DTS apologises for any inconvenience this may cause. Duration 15 minutes Work Start Date / Time Thursday 17th of August 2017 …

Planned Outage by Upstream Provider

Change ID 505 Risk / Impact High Reason Upgrade of equipment by provider Description / Impact Expected Due to a planned upgrade by an upstream provider, your service may experience a disruption during the outage window advised. In the event your service does not restore on completion of the planned event, please reset your interfacing …

Planned Fault Fix Maintenance

Change ID 492 Risk / Impact High Reason Fault Maintenance Description / Impact Expected One of our suppliers will be performing fault maintenance during this period. Duration 2×15 Minutes Outages during the maintenance window. Work Start Date / Time Wednesday 5th of July 2017 at 03:00 (NZST) Wednesday 5th of July 2017 at 01:00 (AEST) …

Planned Fault Fix Maintenance

Change ID 491 Risk / Impact High Reason Fault Maintenance Description / Impact Expected One of our suppliers will be performing fault maintenance during this period. Duration 2×15 Minutes Outages during the maintenance window. Work Start Date / Time Wednesday 5th of July 2017 at 03:00 (NZST) Wednesday 5th of July 2017 at 01:00 (AEST) …

Planned Fault Fix Maintenance

Change ID 490 Risk / Impact High Reason Fault Maintenance Description / Impact Expected One of our suppliers will be performing fault maintenance during this period. Duration 2×15 Minutes Outages during the maintenance window. Work Start Date / Time Monday 3rd of July 2017 at 03:00 (NZST) Monday 3rd of July 2017 at 01:00 (AEST) …

Planned Fault Fix Maintenance

Change ID 489 Risk / Impact High Reason Fault Maintenance Description / Impact Expected One of our suppliers will be performing fault maintenance during this period. Duration 2×15 Minutes Outages during the maintenance window. Work Start Date / Time Monday 3rd of July 2017 at 03:00 (NZST) Monday 3rd of July 2017 at 01:00 (AEST) …

Vendor Emergency planned work

Change ID 487 Risk / Impact High Reason Switch restart required Description / Impact Expected One of our vendors distribution switch requires a restart due to a customer fault. You may experience a brief 1-3 min interruption to traffic during this time. Duration 1-3 minutes during window Work Start Date / Time Tuesday 27th of …

Vendor Planned Outage

Change ID 486 Risk / Impact High Reason For local road works activities. Description / Impact Expected Planned vendor network service outage in the Rolleston and Leeston areas. Duration Up to 5 hours within the permitted outage window. Work Start Date / Time Thursday 6th of July 2017 at 23:00 (NZST) Thursday 6th of July …