Updated at 11:27 am 2019.11.10 This Unplanned Event has now been resolved. DTS engineers have found a temporary solution. This temporary solution does high latency or slow browsing and, in the meantime, engineers are working on a permanent solution. We do apologise for any inconvenience caused. Updated at 09:59 am […]
Change Control
Change ID 1598 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 1569 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 1561 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Updated at 01:20 pm 2019.10.07 This Unplanned Event has now been resolved. DTS engineers are still investigating the root cause. A report will be available as soon as we have details of the outage. Updated at 12:53 pm 2019.10.07 DTS engineers are currently working with the vendor to restore service. […]
Change ID 1533 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 1531 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 1523 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Updated at 09:33 am 2019.08.22 This Unplanned Event has now been resolved. A work round has been put in place and further work with the vendor is still currently underway. Updated at 09:08 am 2019.08.22 DTS Engineers working with the vendor on the issue and have also escalated with the […]
Updated at 01:02 pm 2019.07.08 This Unplanned Event has now been resolved by the vendor and was caused by a software problem. Updated at 12:12 pm 2019.07.08 There is currently an outage in this area. The vendor has identified the problem and sending out technicians to investigate further.
Change ID 1427 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]
Change ID 1395 Risk / Impact High Reason Network Maintenance by Provider Description / Impact Expected Due to planned work, your Service will experience a disruption during the outage window advised. In the event your Service does not restore on completion of the planned event, please reset your interfacing equipment. […]